Privacy Policy and Data Protection

This privacy policy explains how we collect, use, and protect your personal information when you use our financial planning subscription service

Information We Collect

We collect various types of information to provide and improve our financial planning consultation services

• Contact information including name, email, phone number, and address
• Financial information relevant to consultations such as income, expenses, and financial goals
• Communication records including consultation notes and correspondence
• Technical information such as device type, browser information, and usage patterns

How We Use Your Information

We use your personal information solely for providing our financial planning consultation services and improving our offerings

• Delivering personalized financial planning consultations and analytical reviews
• Communicating with you about your subscription and appointments
• Improving our service quality and developing new consultation approaches
• Complying with legal obligations and regulatory requirements

Legal Basis for Processing

We process your personal data based on the following legal grounds under Malaysian Personal Data Protection Act

Primary Legal Basis: We process your data based on your explicit consent and our legitimate business interests in providing financial consultation services

Data Sharing and Disclosure

We maintain strict confidentiality and only share your information in limited circumstances as outlined below

• With your explicit consent for specific purposes you approve
• When required by law or regulatory authorities
• With trusted service providers who assist in delivering our services under strict confidentiality agreements

Data Security Measures

We implement comprehensive security measures to protect your personal and financial information from unauthorized access, disclosure, or misuse

Your Privacy Rights

Under Malaysian Personal Data Protection Act and other applicable laws, you have various rights regarding your personal data

• Right to access your personal data we hold
• Right to correct inaccurate or incomplete information
• Right to withdraw consent for data processing
• Right to request deletion of your personal data
• Right to data portability and transfer

Cookies and Tracking

Our use of cookies and tracking technologies is detailed in our separate Cookie Policy, which forms part of this privacy framework Cookie Policy .

Data Retention Period

We retain your personal data only as long as necessary to provide our services and comply with legal obligations, typically for the duration of your subscription plus seven years for regulatory compliance

Children's Privacy Protection

Our services are designed for adults and we do not knowingly collect personal information from individuals under 18 years of age

Updates to Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes

Privacy Contact Information

If you have questions about this privacy policy or wish to exercise your privacy rights, please contact our privacy team

July 19, 2025